digital transformation

Business Prioritizing Digital Transformation For Competitive Advantage, Says Equinix CEO

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“We’re seeing right now continued strength across our business because people are prioritizing digital transformation as a way to gain competitive advantage,” says Equinix CEO Charles Meyers. “The reality is people who are responding well to that are thriving and people that are not are being left behind. What companies (like Walmart) are doing essentially […]

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Huge Wave Of Digital Transformation, Says Salesforce CEO

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“There’s a huge wave of digital transformation,” says Salesforce co-CEO Keith Block. “A lot of these different technologies are coming together. I have the opportunity and Mark has the opportunity to go around the world and talk to a lot of other CEOs. There’s just this huge imperative around digital transformation. Everybody needs to get

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Meet your customer experience officer: ITWC report reveals the new business role of the CIO

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CIOs have made the move beyond the role of IT Manager to become strategic business influencers, especially when it comes to the job of transforming the customer experience. That’s one of the key findings of IT World Canada’s 2019 CanadianCIO Census report. “Over the past 4 years, CIOs have established themselves as members of the

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Restaurant brands are becoming big tech players – Econsultancy

digital transformation, Restaurants /

Companies in virtually every industry are being challenged to implement digital transformations of one kind or another. Even industries that years ago would have seemed unlikely candidates for digital disruption are undergoing major changes as a result of the internet and new technologies. The stodgy old restaurant business is no exception. Thanks to the skyrocketing

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Rakuten Rolling Out Revolutionary 5G Mobile Network In Japan

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Building World’s First Fully Virtualized Cloud-Native Network With our new mobile network, all these network services are directly connected to the internet,” says Rakuten founder and CEO Hiroshi Mikitani. “Our firewall is probably much stronger than any other hardware-dependent mobile network. It is a pretty wrong idea that hardware is stronger in terms of security

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Gucci’s gamification chief on strategy, Dungeons & Dragons and digital transformation – Econsultancy

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Anders Lange has worked in digital transformation at luxury brand Gucci for close to ten years, beginning in 2010 as Senior Omnichannel Manager. He currently holds the slightly unusual title of Head of Strategic Gamification at Gucci, and also consults on digital transformation for major brands like Warner Bros and Google. He is due to

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Our Machine Learning Platform Helps Brands Retain Their Customers, Says Medallia CEO

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“We’re a platform that helps some of the biggest brands in the world really understand their customers in live time and communicate with them while they’re in an experience,” says Medallia CEO Leslie Stretch. “Instead of a survey after they’ve left a hotel, they communicate them while they’re there, check in on the experience and

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What is a digital experience platform and why do you need one? – Econsultancy

content management, digital transformation, Process and Project Management /

Customers today expect digital experiences that are consistent and highly relevant across all touchpoints. In the past, marketers have used content management systems (CMS) and other web management systems to take control of and execute online campaigns. However, limitations in this technology, coupled with the rising expectations of consumers, has resulted in the need for

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There Is No Aspect of Healthcare That Is Not Being Transformed Digitally, Says AMA Chief Experience Officer

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“A lot of times it’s better to think about (digital transformation) in retrospect after you’ve gotten something done, but the digital platform is essential in helping you achieve your business objectives, and that’s really what it boils down to,” says AMA Chief Experience Officer Todd Unger. “Even though my purview here is mostly communicating between

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These are the seven retailers at the forefront of China’s New Retail revolution – Econsultancy

Alibaba, digital transformation, ecommerce, New Retail, Omnichannel retail, online to offline /

‘New Retail’. ‘Smart Retail’. ‘Boundaryless Retail’. The evolution currently taking place in China’s retail and ecommerce sector goes by a few different names, but in each case, it’s characterised by the use of technology to merge online and offline commerce. New Retail, the name most commonly used to refer to this trend, has been dubbed

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