CRM

A Better Customer Experience – Why Little Things Matter

Think about a time where you had amazing customer service. Chances are it was something small, something unexpected that made that experience memorable. When it comes to a better customer experience, you need to know why little things matter. In business, customer experience is everything. The way you deliver, it can either pave the path …

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Slack explains why it’s expanding its partnership with Salesforce

Slack and Salesforce are expanding their partnership, so their joint customers can collaborate more easily using both tools. Brad Armstrong, Slack VP of business and corporate development told Business Insider that these new integrations came about after hearing what customers wanted. “We’re working a lot more closely now to present these integrations to our joint …

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7 New Changes All Marketers Need to Know

Facebook Ads is one of the top PPC platforms right now. With more than 7 million brands currently advertising on the platform trying to reach their audience among Facebook’s 1.59 billion daily active users, this isn’t too surprising. The ad system, after all, is versatile and holds a lot of potential. Advertisers are able to …

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SalesForce Launches Sustainability Cloud Ahead of Climate Week 2019

Climate change has been in the news, with people on both sides of the issue debating what should or shouldn’t be done. In the meantime, companies large and small are taking steps to minimize their own carbon footprint, with global sustainable investing (PDF) reaching $30 trillion in 2018, a 34 percent increase over the previous …

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CRM and Artificial Intelligence; A Success Story CRM and Artificial Intelligence; A Success Story

23 Views | Read Time 3 minutes | CRM in recent times has changed the way organizations are storing their data and use it to interact with prospective customers. But, that leaves the sales rep with the mundane and tiresome task of manual collection of data. Moreover, this data collected is prone to human errors …

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Top 10 Appointment Scheduling Software For Small Business

Do you want to save time and money for workforce tasks? Are you getting annoyed with the unmanaged environment? Of course, being a businessperson, it is tough to manage customers, patients, clients, and it takes a lot of effort to maintain a calendar and execute the plan.  So, to optimally operate the business, it is …

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